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This documentation is for version v2.4 of the product.
For the latest version(v2.7) documentation click here
Version: v2.4 print this page

Forgot Password

If the user forgets the password to the application, they can always reset it using the 'Forgot password' link on the login page. Clicking on the 'Forgot password' link will open the 'Forgot Password' page.

Forgot Password

Enter the 'Username' or 'Email ID' associated with the user account and click on 'Request Reset' button. A verification code will be sent to the specified email address and 'Reset Password' page will be displayed.

Reset Password

Enter the 'Verification Code' and 'New Password/Confirm Password' details and click on 'Submit' button. Password will be successfully changed.

Password changed