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Agent Libraries

How to create an Agent Library?

  1. Select the Libraries tab from the top navigation panel and click on + New Library
  2. Fill in the required fields (details listed below) and click on Create Library button.

Following fields are needed to create an Agent Library:

PropertiesDetails
Library NameA name for the Library. This should be unique across the platform.
DescriptionDescription of the Library being created.
Upload PackagesUsers can upload .zip files into the newly created Library.

Below image shows how to create a new Agent Library Create Agent Library

Updating an Agent Library

  1. Select the Agent Library you want to edit and click on the Configuration tab.
  2. Click on the edit icon in the Metadata section and update the required details and packages then click on Update Library button.

Below image shows how to update an Agent Library Edit an Agent Library

Note

Agent Library creation/updation happens in the background once triggered, and may take some time to complete.

Deleting an Agent Library

  1. Select the Agent Library that you want to delete and go to Configuration tab.
  2. Click on the delete icon in the Metadata section and click on the Delete Library button to confirm the deletion.

Below image shows how to delete an Agent Library Delete an Agent Library

Note

Agent Library deletion is only possible if it is not attached to any existing Action Groups.