Global Errors

Global Errors

4.0.1 Session Error

Issue: When the user is using ADC and the following error is received.

Resolution: Logging in again would fix the issue.

Cause: When the session for a logged in user has ended.

4.0.2 Access Denied

Issue: When the user is trying to access a page in ADC and the error is received.

Resolution: Please request the system administrator for access to the particular page or if the user has multiple roles try switching roles to check if his other roles have access

Cause: When the user role doesn’t have permission to access the page.

4.0.3 Error loading content

Issue: When the user is trying to access a page in ADC and the error is received.

Resolution: Please check your network connections and try again after some time.

Cause: When either there is a backend outage or if there is a network issue at the User’s end and the API calls fail.